السياسة دي هدفها توضيح طريقة التعامل قبل وبعد الاستلام، مع مراعاة القواعد العامة لحماية المستهلك في مصر، وقد يتم تحديثها حسب طبيعة المنتج أو أي تعديلات تنظيمية.
Payment is currently on delivery. The published policy allows inspection to check the product type and general condition before payment, without using the product or damaging packaging so it cannot be returned in its original condition.
You may request an exchange or return within 14 days of delivery, subject to the original condition, unused status, accessories and packaging where possible. Keep your order details or proof of purchase.
If a product arrives with a manufacturing fault, shipping damage or differs from your order, contact us promptly. We review the issue and arrange an exchange or return where applicable under the product policy and customer rights.
Some opened or used products have return restrictions for hygiene, customisation or product-specific reasons, including personal, perishable or customised items, subject to rights concerning faulty or incorrect goods.
Delivery is available in Egypt. Charges are shown before confirmation. Eligible offers may provide free shipping for the order. We contact you to confirm the address before shipping.
للدعم أو أي مشكلة في الطلب تواصل مع المتجر على رقم: 01127545055. Include your order number and, where useful, a photo of the issue to help us review it.
